Author(s)

D.H. Mundy

Abstract

Computer-based information systems are widely used to improve the quality and timeliness of information available to decision makers. It is believed that the introduction and use of such information systems in the public sector of a developing country will enable administrators to allocate and control scarce resources more effectively thereby assisting national development. However, despite considerable financial and technical investment by donor agencies, the success rate of information systems in developing countries is relatively low. In part this because the software engineers from industrialised countries responsible for the introduction and use of information systems in developing countries do not appreciate the significant differences in infrastructure, hu

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