WIT Press


Work-centred Design And Decision Support In An Adaptive Decision-Enabling And Proficiency Toolkit (ADEPT

Price

Free (open access)

Paper DOI

10.2495/NL040081

Volume

30

Pages

8

Published

2004

Size

456 kb

Author(s)

A. Hafich, H.B. Sorensen & J. Owens

Abstract

This paper describes the work-centered design of a system to be used by satellite systems operators and the decision support provided. The United States Air Force (USAF) satellite domain is dynamic, stressful, and cognitively demanding. In this paper, we focus on the specific ways in which ADEPT provides decision and performance support to satellite operators, as well as the benefits of providing such support – improved accuracy, faster task performance times, and greater opportunity for on-the-job learning. Keywords: decision support, performance support, satellite systems, workcentered design, information comprehension, task performance. 1 Introduction The Adaptive Decision Enabling and Proficiency Toolkit (ADEPT) was designed using a work-centered design approach w

Keywords