Author(s)

A. J. Howard

Abstract

This paper answers the two questions asked by rail asset managers, owners and stakeholders around the world: • How can we drive logical, sustainable, cost effective asset management across the organisation to derive the benefits available through advanced asset management techniques? and; • How do we achieve best value asset service delivery for the railway networks at the lowest sustainable triple bottom line cost for present and future generations of customers and stakeholders? The lessons we have learnt in asset management from around the world over the last twenty years by accumulating knowledge from traditional learning systems have been applied to a web based program learning environment. By researching and understanding the key success factors for cost effective and sustainable asset management improvements across infrastructure rich businesses in both the private and public sectors, and web enabling this information, we now have a powerful on line encyclopaedia of asset management knowledge. By working with clients and users the ideas have formed into a product now known as AMPLE the Asset Management Program Learning Environment. This paper describes AMPLE and the way it assists clients to answer the above questions and importantly, incorporate the results in their work practices, attitudes and culture. Keywords: infrastructure asset management, training, change management, best practice, benchmarking.

Keywords

infrastructure asset management, training, change management, best practice, benchmarking.