WIT Press


A Study To Validate An End User Computing Model - Towards Predictive Quality

Price

Free (open access)

Paper DOI

10.2495/SQM950391

Volume

13

Pages

12

Published

1995

Size

1,112 kb

Author(s)

D.R. Lawrence, H.U. Shah & P.A. Colder

Abstract

End user computing (EUC) is an activity that provides a significant proportion of the computerised information systems now developed for business. We refer to published work which supports the concept of EUC, expresses concern about the quality of EUC outcomes, and addresses the measurement of the success of EUC. We describe a research model which is designed to enable the measurement/prediction of the impact that changes to selected contributing factors (i.e. IT skills, IS/business knowledge, tool support characteristics, and role/authority) make on the qualit

Keywords