Author(s)

J. Christian & Y.C. Chan

Abstract

Facilities management may be defined as the application of management techniques in preserving and enhancing the long term value of an existing building. Because of its heavily human-oriented nature, the application of expert system technology is considered both feasible and desirable. After a careful examination of the problems and nature of facilities management, it was decided to develop a prototype expert system for the allocation of maintenance financing. Historical maintenance costs would be collated and analyzed to establish a supporting database. In order to formulate the knowledge base, facilities managers were interviewed for the elicitation and acquisition of knowledge. A prototype expert system was developed using a shell program. Four

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