Frequently asked questions

How to download .pdf (Portable Document Format) files:

To ensure proper viewing and printing, files are formatted using Adobe® Acrobat® Reader®. If you already have Acrobat Reader installed, simply click the download button and save the .pdf file, you can then view or print the paper.

Any downloaded papers will also be available for download in the purchase history section of your "My Account" page history for a period of 24 hours.

If you need to download Acrobat Reader it is available for free from the Adobe website at www.adobe.com/reader.

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