Author(s)

E. Baxter

Abstract

Pressures for conformance to formal quality standards - A study of a small software house E. Baxter ABSTRACT Pressures for conformance to Quality Standards come from a variety of sources. These may be internal, for example, the need for consistent practices or may be external, such as, contractor requirements. This paper looks at the key factors which have influenced the perceptions and attitudes towards quality in a small software house. Examination of the Company at several stages in its development reveals that growth, size, product diversification, introduction of new functions and market conditions are some of the factors in the complex interplay of influences which create pressure for conformance to formal Quality Standards. The relative importance of such factors will be discussed. INTRODUCTION When considering the factors which influence the undertaking of formal quality standards it may be assumed that external influences will be the most significant. This paper

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