Author(s)

W. Bahsoun, S. Bahsoun & F. Madaule

Abstract

: T.Demarco's famous words "you can't control what you can't measure" tend to be replaced by "you can't manage what you can't predict ".However, integrating measurement as a means of evaluating and predicting software quality in applications is a difficult task and a major management priority. Communication problems, unstable requirements definition, budget restrictions, are just some of the difficulties that may be encountered when implementing a Software Quality Measurement Program (SQMP). These difficulties can only be overcome with the support and involvement of the management. Management support will only be obtained when the SQMP can provide quality indicators in answer to budget preoccupations. Management involvement will

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