WIT Press

Frequently asked questions

General

How do I register an account?

To register for a WIT Press account, users need to have a valid email address that can be used to activate the account. Registering is free of charge. Complete the registration form by clicking 'Register' in the top right corner and follow the on screen instructions.



For all sections, fields that are required for registration have a red star to the left of each field. If fields do not have an red star, they are optional (not required for registration).



After completing the form, an activation email will be sent. Once received click on the link within the email and login as instructed. Once registered, activated and logged in users will be able to browse and purchase books and download papers individually. Open Access papers do not require an account and are free of charge to download.



My Account

Once you've completed the registration process, you can modify your information at any time by visiting your 'My Account' page.  Here you can also view your order history and any available downloads.



Forgot Your Password?

If you've forgotten your password, click 'Forgotten Password?' on the Sign In page.



Clicking this link will take you to a screen where you can enter your email address (used as your username), which you entered during registration. Upon submission of the form, you'll receive an email allowing you to reset your password.



If you've forgotten both your username (email address) and your password, or need any further assistance please use our contact us form.


Returns/Refunds

Please refer to our Returns Policy. This is also accessible from the information menu or at the bottom of each page of the website.