Author(s)

C.F. Almeida, J.A. Saint’Anna, Y. Yamashita & K. Yamamoto

Abstract

Queuing theory models in urban passenger waterway transport terminals C. F. Almeida', J. A. sant'Anna2, Y. yarnashita2 & K. ~arnamoto' 1 Department of Architecture and Civil Engineering, Nagoya Institute of Technology, Japan 2~epartment of Civil Engineering and Environmental, University of Brasilia, Brazil Abstract This study aims at contributing to the development of future projects to design urban passenger waterway transport terminals, considering among other aspects, the boats used; the demand to be satisfied; and operational parameters such as the frequency or flow of boats, service intervals, and the passenger waiting time. The main critical points located in the terminal - bottlenecks - have been identified, where a large number of retained passengers can be found, contributing to the accumulation of queue. The vehicle arrival and service processes were analyzed with the use of Queuing Theory models. At the end of this research, some models of the Queuing Theory associated with methods

Keywords