Author(s)

B. Wegrzyn

Abstract

The paper presents contemporary dilemmas of the managing staff of Polish enterprises at implementation of effective management systems. Many Polish companies have got certified quality management systems according to ISO 9000 but sometimes these systems function parallel to historically fixed enterprise management systems characteristic for socialist economy and they follow its principles and mentality of management staff and employees. On the basis of Stocznia Szczecinska S.A. example development of Total Quality Mangement is discussed as well as participation of exterior companies in extending of application models and exerting incentive-based influence on employees, according to Deming"s cycle principle. 1. Introduction The forthcom

Keywords