Author(s)

Leszek Pacholski

Abstract

The author focuses on two macroergonomic issues: the influence Total Quality Management exerts on the Company Management System and the Human Factor required for the TQM implementation to be successful. The basis for the consid- eration is the implementation of the Total Quality Management effected by the leading Polish shipyard - Stocznia Szczecinska S.A. 1 Introduction The contemporary enterprise has been forced to change the former strategy of operations, market share increase, and expansion of the output and sales of new products, to the strategy of forecasting the client's demand in advance, and ad- justing the products and manufacturing systems accordingly. T

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