Author(s)

L.C. Rodrigues

Abstract

Currently, information technology assumes a major role in business, because of it pivotal role in building business intelligence in enterprises. Here we discuss the premises those business intelligence results from the sophistication of a management information system towards the combination of the concept of intelligence and the concept of competitiveness, as organizational tools to give market leadership to enterprises. To do this, we propose and discuss a model to elaborate on business intelligence extended concept. It involves internal and external information to be incorporated as innovation platforms helping enterprises find unique solutions. Competitive intelligence, as gathering, processing and distributing key information to key people, can evolve to business intelligence as an extended concept of business systems effectiveness and strategy. This extended concept comprehends also knowledge management that aligns organizational competencies, building on cognitive bases, to position businesses strategically in the market.

Keywords