WIT Press

A Framework For E-commerce: Its Evaluation

Price

Free (open access)

Paper DOI

10.2495/IS060321

Pages

10

Published

2006

Size

468 kb

Author(s)

A. Zailani & M. Yazid

Abstract

E-commerce is an important element in the manufacturing industry such as MODENAS for them to participate in the worldwide markets globalization. However, determining a right framework for e-commerce solutions and evaluating its potential for success is a major challenge. Most of the frameworks are quite general and usually depend on the country or organizational needs. At the same time, the significant studies of its contribution to the organization are not properly addressed. As a result, the potential for success of the proposed framework is always questionable and need further explanation. Thus, this paper shows and evaluates the actual implementations of a framework called MODENAS Enterprise Web-Based Systems for E-commerce (MEWS) by using the Cost Benefit Analysis (CBA) and System Performance (SP) methods. Keywords: e-commerce, potential for success, framework, implementation, evaluates, Enterprise Web-Based Systems. 1 Introduction Internet technologies and application have grown more rapidly than anyone could have envisioned just five years ago, opening up new frontiers and interaction between consumers, business and trading partners [1]. Electronic commerce, or e-commerce, is a very broad term. The universal definition of ecommerce can be summarized as the buying and selling of goods and services via electronic means such as the Internet [10]. E-commerce uses computer technology to automate and streamline the complex processes in an effort to reduce operational costs and create greater profit margins [5]. The transactions undertaken in e-commerce usually involve buyers, suppliers, and information service providers (ISP). Usually, the technologies used for e-commerce includes electronic data interchange (EDI), e-mail, electronic bulletin board systems, electronic catalogs, electronic forms, finance and banking technologies, smart

Keywords

e-commerce, potential for success, framework, implementation, evaluates, Enterprise Web-Based Systems.